Terms of Service

MyGenie is provided to organizations ("Customers") that have entered into a separate agreement or order with us, and to the individual users ("you") that Customer's administrator invites to a MyGenie workspace. Your right to use MyGenie is granted by your organization's administrator and can be limited or revoked by them at any time.

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. You agree to use MyGenie only for lawful, business-related purposes, and not to: attempt to gain unauthorized access to another user's account or data; reverse engineer, scrape, or attempt to extract the underlying models or source code; use MyGenie to generate content that is unlawful, defamatory, or infringing; or interfere with the availability or integrity of the service.

MyGenie can act on your behalf in systems you or your administrator explicitly connect (for example, sending an email, updating a CRM record, or creating a Jira issue). MyGenie only takes an action in a connected system in direct response to an instruction you give it — it does not act autonomously in the background. You are responsible for the accuracy and appropriateness of the instructions you give, and for reviewing AI-generated actions before they are treated as final where your workflow allows for review.

Your use of each connected third-party system remains subject to that provider's own terms of service. We are not responsible for the availability, accuracy, or conduct of third-party systems you connect to MyGenie.

MyGenie uses AI models to generate responses, summaries, drafts, and suggested actions. AI-generated output may contain inaccuracies. You should review AI-generated content — especially drafts of outbound communications or data changes — before relying on it or treating it as final, particularly for decisions with legal, financial, or business impact.

Our collection and use of information in connection with MyGenie, including data from connected accounts such as Google Workspace, is described in our Privacy Policy, which is incorporated into these Terms by reference.

We aim to keep MyGenie available and reliable, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue features of MyGenie at any time, and we will make reasonable efforts to notify Customer administrators of material changes that affect their workspace.

We may suspend or terminate your access to MyGenie if we reasonably believe you have violated these Terms, misused a connected third-party system, or created a security risk to the platform or other Customers. Your organization's administrator may also suspend or remove your individual access at any time. Provisions of these Terms that by their nature should survive termination — including Sections 5, 8, and 9 — will survive.

MyGenie is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or business opportunity arising from your use of MyGenie, including actions taken in connected third-party systems based on AI-generated output.

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify Customer administrators directly. Continued use of MyGenie after changes take effect constitutes acceptance of the updated Terms.

If you have questions about these Terms, contact us at legal@cloudsmartz.net.